Getting paid through PayPal
Getting paid through PayPal is no longer preformed automatically. PayPal Adaptive Payment is no longer available for new e-commerce sites. Instead APX recommends using Stripe Connect to insure payments go directly to you and NOT APX. When you do accept payments through PayPal, your buyers pay directly to our sites PayPal account. You’ll get an email to let you know you’ve been paid and that APX has your funds.
However, before you can receive payments through PayPal from APX, you will have to set your PayPal email address as one of your accepted payment methods. Find out more about how and what type of payments APX accepts.
How to receive payments to your PayPal account
When a customer goes through our checkout and pays with PayPal, APX receives the payment immediately.
You’ll receive an email letting you know we’ve been paid. You can also check on Awaiting payment in your Dashboard:
- In your Dashboard, go to Orders and select Awaiting payment.
“Payment is on hold”, could be that you have funds on hold.
If you have questions about accessing the funds in your PayPal account, please contact PayPal.
Tip
PayPal charges a fee when you receive payments. Learn more in our article on fees for using PayPal.
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Shipping rates for sellers
Shipping rates for sellers is very important for your stores growth. Offering free shipping, or reducing delivery charges as much as possible, can help you
Ask APX to step in and help for sellers
If your buyer let you know about an issue with their purchase and you can’t resolve their problem within 3 business days, you can ask