Account | MyAPX

Changing the address on your APX account

Your primary shipping address is the default we’ll provide to sellers when you buy an item. However, you can always select a different address, or enter a new one, during checkout.

Updating your country or currency settings

When you first register on APX, We’ll automatically choose the US as country of region. This helps us show you the most relevant items in the US and with the correct currency.

The Basics

Signing up for an APX Account

To sign up for an APX account, all you need is an email address. Once your account is set up, you can buy, sell, and enjoy all the benefits of being an APX member.

Signing in to your Account

After you’ve registered with APX, you should sign in to your account whenever you’re looking to buy and sell.

Messages

Whether you’re buying or selling, it’s important to communicate with whomever you’re trading with. My APX: Messages lets you keep track of messages you’ve exchanged with other eBay members as well as read any communications from us.

Settings

Managing your Contact Information

If you change your address or phone number, or set up a new email address, make sure to update your contact details on your APX account.

Changing your Password

Whether you’ve simply forgotten your password and need to reset it, or want to make a change for security reasons, it’s easy to change your APX password.

Changing your Username

Your username or user ID is the unique name you chose when you created your APX account. It’s the name other APX members see when you’re buying or selling with them.

Changing the Address on your APX Account

Your primary shipping address is the default we’ll provide to sellers when you buy an item. However, you can always select a different address, or enter a new one, during checkout.

Feedback & Reviewing Profiles

Setting up notifications lets you keep track of your APX activity without having to be on the APX site.

Closing your Account and Deleting your Data

If you close your APX account, you’ll no longer be able to sell on the site or access My APX.

Your Account Status

Account Holds, Restrictions, and Suspensions

We never want to disrupt someone from using APX, but to protect our community we may occasionally restrict or suspend accounts if we’re concerned about fraud or other negative impacts on our members.

Security

Get Help with a Hacked Account

If you think someone is trying to take over your account—or already has—we’ll work with you to secure it. For your protection, we may place a temporary hold on your account.

Recognizing Phishing Phone Calls and Emails

Be suspicious of any unusual request for your personal or financial information by email or phone. It may be a “spoof” or “phishing” attempt.

Tips for Keeping your APX Account Secure

The safety of your personal data is our top priority, so we take measures to protect your account. There are also some simple steps you can take to make your account more secure.